OUR WIRELESS KIOSKS ARE NOW OPEN AT SELECT COSTCO WAREHOUSES

FIND A WIRELESS KIOSK NEAR YOU

We are working hard to quickly and safely reopen all our wireless kiosks. Use our Store Locator for regular updates on when your local kiosk is reopen.

FOR THE SAFETY AND BENEFIT OF COSTCO MEMBERS AND OUR EMPLOYEES, WE ARE IMPLEMENTING NEW MEASURES TO ENSURE A SAFE SHOPPING EXPERIENCE

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DESIGNATED ZONES

We have installed floor decals to designate zones for waiting in queue, receiving wireless support, and device pick-up.

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Frequent Disinfecting

All surfaces will be cleaned and disinfected thoroughly after each member interaction.

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COMPLIMENTARY HAND SANITIZER

Hand sanitizer is available at the wireless kiosk. Please sanitize your hands prior to receiving wireless support.

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PROTECTIVE BARRIERS

We have installed new plexi-glass barriers for the safety of members and our employees.

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REDUCED STAFF ON SITE

To respect social distancing, we will only have between 1-2 wireless experts on site resulting in longer than usual wait times. You may request a call back using our CONTACT REQUEST FORM.

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MINIMIZING CONTACT

We will not be handling your current device or SIM cards at this time; members will receive a new SIM card if required.

HELP STOP THE SPREAD

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Social Distancing

Please observe social distancing rules by waiting in queue on the floor decals.

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FEELING UNWELL?

Please stay home if you have a fever, cold, or other flu like symptoms. Let a wireless expert know if you have come in contact with someone who is sick.

Data

Data Transfer

For your safety, we encourage you to complete the data transfer at your convenience as our employees will not be handling your device. Choose an option below to learn how to transfer your data between devices.

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THANK YOU FOR YOUR PATIENCE

Be courteous to other members who are waiting in queue and please be patient as we are working hard to ensure the safety of Costco members and our employees.

CAN’T COME TO US?

Members can continue to receive wireless support by requesting a call back. Please complete the CONTACT REQUEST FORM, and a wireless kiosk manager from your local Costco warehouse will get back to you in the order in which your request was received.

ALTERNATIVELY, YOU MAY ALSO CONTACT YOUR WIRELESS CARRIER
Rogers Online at www.rogers.com
Phone: 1-888-ROGERS1 (764-3771)
Check out the MyRogers app
Bell Online at www.bell.ca
Phone: 1-800-667-0123
Check out the MyBell app
Fido Online at www.fido.ca
Phone: 1-888-481-FIDO (3436)
Check out the Fido My Account app
Virgin Mobile Online at www.virginmobile.ca
Phone: 1-888-999-2321
Check out the Virgin Mobile My Account app
Chatr Online at www.chatrwireless.com
Phone: 1-800-485-9745
Check out the My Chatr app
SASKTEL Online at www.luckymobile.ca
Phone: 1-833-885-8259
Check out the Lucky Mobile My Account app
SASKTEL Online at www.sasktel.com
Phone: 1-800-SASKTEL (727-5835)
Check out the mySASKTEL app
NEED HELP WITH YOUR WARRANTY?
PLEASE CONTACT YOUR WARRANTY SERVICE PROVIDER
Apple Online at getsupport.apple.com
Phone: 1-800-263-3394
Max+ Online at maxplus.assurant.com
Phone: 1-877-699-1355