We have installed floor decals to designate zones for waiting in queue, receiving wireless support, and device pick-up.
All surfaces will be cleaned and disinfected thoroughly after each member interaction.
Hand sanitizer is available at the wireless kiosk. Please sanitize your hands prior to receiving wireless support.
We have installed new plexi-glass barriers for the safety of members and our employees.
To respect social distancing, we will only have between 1-2 wireless experts on site resulting in longer than usual wait times. You may request a call back using our CONTACT REQUEST FORM.
We will not be handling your current device or SIM cards at this time; members will receive a new SIM card if required.
Please observe social distancing rules by waiting in queue on the floor decals.
Please stay home if you have a fever, cold, or other flu like symptoms. Let a wireless expert know if you have come in contact with someone who is sick.
For your safety, we encourage you to complete the data transfer at your convenience as our employees will not be handling your device. Choose an option below to learn how to transfer your data between devices.
Be courteous to other members who are waiting in queue and please be patient as we are working hard to ensure the safety of Costco members and our employees.
Members can continue to receive wireless support by requesting a call back. Please complete the CONTACT REQUEST FORM, and a wireless kiosk manager from your local Costco warehouse will get back to you in the order in which your request was received.