4 friends looking at their phone. Assurant Max Plus Protection logo on the left.

PROTECT YOUR MOBILE DEVICE

FOR ANDROID DEVICES ONLY

Assurant MAX+Protection Plan

A valuable protection plan is available for Android mobile devices purchased at our kiosks. Ask for the Assurant MAX+Protection plan when you activate your new plan and purchase a new device! (Not available in Quebec)

Member service you can count on

When the unexpected happens, Assurant MAX+Protection makes sure that you get a replacement fast! When you need help, we are available to assist you 24/7.

2 Years of Coverage

Get a replacement device* when you need it the most!

2 replacements per year of coverage

Year 1 Manufacturer’s Defects

Year 2

Physical and liquid damage

Covered by manufacturer’s warranty

Covered by Assurant MAX+Protection

Coverage Costs

Device Tier

Replacement plan purchase price†

Replacement service fee†

Tier 1

$139.99

$99

Tier 2

$239.99

$129

Check Device Tier Schedule to find pricing for your device.

Device Tier

Tier 1

Tier 2

Replacement plan purchase price†

$139.99

$239.99

Replacement service fee†

$99

$129

Check Device Tier Schedule to find pricing for your device.

Coverage can only be purchased at the same time as the device.

MAX+Protection plan for mobile devices does not cover products purchased outside Canada. The plan covers products purchased exclusively at the WIRELESS etc. kiosk at Costco warehouses in Canada only. (Not available in Quebec)

*Your replacement device will be a refurbished device similar to your covered device. It will be restored to like-new condition and go through quality testing and inspections.

Day One Coverage
Physical and Liquid Damage Get a replacement when accidents such as spills, drops and cracks happen.
After Manufacturer’s Warranty Ends
Manufacturer’s Defects Get a replacement if your device doesn’t work due to mechanical breakdown.
Battery Failure If your battery fails and the manufacturer no longer covers it, we will replace your device!
24/7 Member Support Customer care representatives are available to assist you 24 hours a day, 7 days a week.
Transferable This plan is transferable.1
Cancellation Cancel within the first 90 days and receive a full refund.1

Requesting a replacement is simple

For more information and to submit a replacement request, visit: Get more information from Assurant website

  1. You will be asked to pay a replacement service fee, as outlined above and in your Terms and Conditions.
  2. Within 1-2 business days2, we send you a like-new replacement device that is similar3 to your covered device. All replacement devices undergo quality inspections and testing.
  3. To avoid additional fees, make sure you ship us your defective device within 15 days using the prepaid shipping materials that we send you along with your replacement!

We’re here to help! Visit maxplus.assurant.com
or contact 1-877-699-1355.

Answers to Frequently Asked Questions

Is Assurant MAX+Protection available at kiosks in Costco warehouses across Canada?
Assurant MAX+Protection is available at our kiosks in Costco warehouses across Canada except the province of Quebec.

Do I need to register my Assurant MAX+Protection?
Great news! There is no need to register your plan once you have purchased it. We receive all of the necessary information at your time of purchase!

How can I get more information on Assurant MAX+Protection?
If you would like more information about what’s covered, please refer to the Terms & Conditions or visit us online at maxplus.assurant.com. For Quebec concerns, please read the Quebec Consumer Protection Act.

TERMS & CONDITIONS

For additional plan details including limitations and exclusions, please refer to the Terms & Conditions:

For plans purchased on or after December 3, 2018

For plans purchased May 1, 2018 to December 2, 2018

For plans purchased May 25, 2017 to April 30, 2018

For device protection plans purchased prior to January 1, 2017, please click here.

† Plus applicable taxes.
1 Please refer to the Terms and Conditions for detailed terms, limitations and exclusions.
2 Shipping may take additional time depending on device availability and your shipping location. If you file a replacement request Friday after 2 p.m. ET, your replacement device will ship on Monday.
3 Replacement device will be refurbished similar to your covered device. Replacement device will be of like kind and quality.

Assurant Services Canada Inc., American Bankers Insurance Company of Florida, and their subsidiaries and affiliates carry on business in Canada under the name of Assurant®. Assurant MAX+ProtectionSM is a service mark, and Assurant® is a registered trademark, of Assurant, Inc.