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PROTECT YOUR MOBILE DEVICE

NEW! Assurant MAX+Protection Plan Available for devices purchased on or after May 25, 2017.

As of May 25, 2017, a valuable new protection plan is available for smartphones purchased at our kiosks. Ask for the Assurant MAX+Protection plan when you activate your new plan and purchase a new device!

Member service you can count on When the unexpected happens, Assurant MAX+Protection makes sure that you get a replacement fast! When you need help, we are available to assist you 24/7.

2 Years of Coverage

Get a replacement device * when you need it the most!
2 replacements per year of coverage
Year 1 Manufacturer’s Defects
Year 2
Physical and liquid damage
Covered by
manufacturer’s warranty
Covered by
Assurant MAX+Protection

MAX+Protection plan for mobile devices does not cover products purchased outside Canada and is not available for unlocked mobile devices. The plan covers products purchased exclusively at Costco warehouses in Canada only.

*Your replacement device will be of like kind and quality to your covered device. It will be restored to like-new condition and go through quality testing and inspections.

Coverage costs $129.99† and can only be purchased at the same time as the device. $79 service fee to get a replacement.

MAX+Protection plan for mobile devices does not cover products purchased outside Canada and is not available for unlocked mobile devices. The plan covers products purchased exclusively at Costco warehouses in Canada only.

* Your replacement device will be of like kind and quality to your covered device. It will be restored to like-new condition and go through quality testing and inspections.

Day One Coverage
Physical and Liquid Damage Get a replacement when accidents such as spills, drops and cracks happen.
After Manufacturer’s Warranty Ends
Manufacturer’s Defects Get a replacement if your device doesn’t work due to mechanical breakdown.
Battery Failure If your battery fails and the manufacturer no longer covers it, we will replace your device!
24/7 Member Support Customer care representatives are available to assist you 24 hours a day, 7 days a week.
Transferable This plan is transferable.1
Cancellation Cancel within the first 90 days and receive a full refund 1.

Getting a replacement is simple

FOR PLANS PURCHASED
ON OR AFTER MAY 25, 2017:

For more information and to submit a replacement request, visit: maxplus.assurant.com

  1. You will be asked to pay a replacement service fee of $79
  2. We’ll send you a comparable2 replacement device within 1-2 business days3 of your request.
  3. To avoid additional fees, make sure you ship us your defective device within 15 days using the prepaid shipping materials that we send you along with your replacement!

We’re here to help!
Contact us by phone at 1-877-699-1355. We’re available 24/7 – including holidays!

FOR PLANS PURCHASED
BEFORE JANUARY 1, 2017

Answers to Frequently Asked Questions

I purchased my device and plan prior to January 1, 2017, how can I get a replacement?
Please click here for more information.

Do I need to register my Assurant MAX+Protection?
Great news! There is no need to register your plan once you’ve purchased it. We receive all of the necessary information at the time of purchase!

How can I get more information on Assurant MAX+Protection?
If you would like more information about what’s covered, please refer to the Terms and Conditions or visit us online at maxplus.assurant.com. For Quebec concerns, please read the Quebec Consumer Protection Act.

TERMS and CONDITIONS

For additional plan details including limitations and exclusions, please refer to the Terms and Conditions:

For plans purchased on or after May 25, 2017

For device protection plans purchased prior to January 1, 2017, please click here.

† Plus applicable taxes.
1 Please refer to the Terms and Conditions for detailed terms, limitations and exclusions.
2 Replacement device will be of like kind and quality.
3 Replacement device will be delivered within 1-2 business days. If you file a replacement request Friday after 2 p.m. ET, your replacement device will ship on Monday.

Assurant Services Canada Inc., American Bankers Insurance Company of Florida, and their subsidiaries and affiliates carry on business in Canada under the name of Assurant®. Assurant MAX+ProtectionSM is a service mark, and Assurant® is a registered trademark, of Assurant, Inc.